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Hello, Gaians!

We recently announced that we'd be making significant changes to simplify the username colors of Gaia moderators, administrators and staff members. We're pleased to announce that these changes will be taking effect today!

    To quickly recap: all moderators will now have green names, administrators will have orange names and site staff members will have dark brown names. These people will all have titles that appear under their username to tell you their role on the site.

    As usual, regular members will have black usernames and people on your friends list will have blue names. Gaia NPC accounts used by the staff will have red names.

The full details of the new mod colors and titles can be found on any of the "View Forum Moderators" links that appear at the top of each forum. We've included a sample "View Forum Moderators" page below to give you a crash course on staff colors, titles and duties:

Quote:
    Below is a list of moderators for (this forum). These are the chosen individuals on Gaia who are able to help solve problems, move threads, and handle Terms of Service issues. If you see a thread or post that may be a violation of the Terms of Service, please use the User Image or User Image button located in all threads.


    For other forum related issues, you can always contact the following moderators. On Gaia Online, ONLY members with Orange or Green colored usernames are official administrators or moderators. Remember, if their name is in blue or black, they are NOT an official of Gaia!

    The following moderators are assigned to this forum:

    (In each forum's "View Forum Moderators page," this area will contain a clickable list of that forum's moderators which will allow you to see a moderator's title and whether they're currently online.)

    Administrators – Leaders of the Community and Moderator teams. They are responsible primarily for high-level administrative tasks, billing issues, and overseeing Gaia moderation staff.


    Moderators: There are 3 types of moderators and a group of assistants to help you on Gaia; they represent the Site Assistance Group, the Global Group, and the Account Specialists Group. They are explained below.


    NOTE: All moderators on Gaia are all the green color you see above and below. All officials at Gaia will also have a specific title under their username specifying their role on Gaia. Anyone without a title underneath their username is NOT an official of Gaia in any way!

      Omni Moderators – Responsible primarily for account issues, hacking and scamming cases, as well as special projects related to account security, site safety and moderator training.


      Global Moderators - Responsible for Abuse and Harassment cases, as well as help oversee Terms of Service violations across the entire site. Global Moderators may have other special functions that are specific to a particular role.


      Site Moderators - Responsible for specific forums on the site, as listed above, handle Terms of Service Violations and thread move requests. These moderators also cover Gaia games, chat rooms, towns, and other features of Gaia.


      Moderator Assistants (formerly “Helpers”) - Responsible for thread moves only in specific forums they are assigned to. Moderator Assistants DO NOT assist users with Terms of Service violations.


    Non-Player Characters – A Non-Player Character (example: [NPC] Rina) is an account that is used on Gaia to speak to the public about important and fun topics (like quests and newsletters). Any persons posting with these accounts are Gaia staff but will not be helping you with Terms of Service violations – please contact Gaia Moderators and Administrators for assistance.


    Artists, Developers and other staff – There are many other people who work hard to make Gaia awesome by creating new features and new art, items and much more for you every day! These people have brown names and may post around the site but will not be able to help with Terms of Service violations – please contact Gaia Moderators and Administrators for assistance.


Thanks for reading! We hope this makes things a little clearer.

-Admin
Hi again!

Due to the hugeness of Gaia's infrastructure, changing something so basic as how usernames are displayed is actually a lot more complicated than it sounds. Hundreds of files have to be modified, and a number of glitches have popped up due to our recent tweaks to the system.

You may experience some weirdness for a little while. Forums and posts might not show up properly, for example, or you might get strange error messages. If you're noticing some big error that's never happened before, chances are it's because of the recent username update.

We're aware of the problems, and we're currently working hard to fix up all the little things that were broken by the update. Please bear with us while we tinker; things should be back to normal soon.

Thanks!

-Admin

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