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Zero Omega

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Post: 95548689_1 created on Tue, 13 Jan 2015 22:03:46 +0000
Posted: Tue, 13 Jan 2015 22:03:46 +0000

Hey Gaians,

We wanted to take the time to address some profile bugs that users have been having. When reporting a bug, please try to include the following:

The Bug
Try to explain in your problem detail.
- where it happened --
- how did it happen --
- what were you doing when it happened --
- provide links if possible --
- screen shots can be very helpful --
Operating System
Specify for the computer used when you experienced the issue.
- Windows (XP/7/8/etc),
- Mac
- Linux/Unix.
Internet/Web Browser
The program/application in what you use to view gaiaonline.com.
- Internet Explorer
-Firefox
-Netscape
-Opera
-Lynx
-Safari and many more.
-Not sure? Click this link and copy and paste the sentence that it says is your browser, such as: Mozilla/5.0

StygianAura

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Post: 95548689_2 created on Wed, 14 Jan 2015 03:03:07 +0000
Posted: Wed, 14 Jan 2015 03:03:07 +0000

hey I've been triing to edit my profile for a while now but no matter what i do i cant seem to get it to save or even let me change any of the things on my profile. when i hit edit and it opens up ill try to change the topics and tabs with my information but i cant seem to be able once up to delete the the tab or even move it. if i place a picture on to it i cant drag to move or resize the picture on there ans am forced to delete it just to get it off. I've had this problem for quite some time and im not sher how or when it happened just one day began to do this and has been like this ever since.

the operating system i have is a HP windows 8 laptop.

the web browser i use is i Opera but i get the same issue if i use Google Chrome as well.

Lady Saxophone

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Post: 95548689_3 created on Wed, 14 Jan 2015 04:12:11 +0000
Posted: Wed, 14 Jan 2015 04:12:11 +0000

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List of known profile bugs for Current (v2) Profiles:

Bug: Dragging / Moving content
Description: Content added as Picture Decorations or Text Decorations, or the panels themselves, cannot be dragged using the user's mouse
Problematic Browsers: Chrome, Safari, and Opera
Further Details: This is caused due to Webkit/Blink having issues with the old Javascript which the Profile Editor uses.
Or, in the words of those more knowledgeable than me:

"The absolute positioning of the #columns element with a fixed height on the root document causes this. Because the #columns element is absolutely positioned the HTML and BODY will collapse (though less apparent since the HTML element is suppose to wrap around all of the content anyway). It becomes problematic though because they give it a height of 100%. That means the full view of the content before scrolling is where the HTML element is. Anything beyond that (scrolling down) Chrome doesn't handle well. Relative positioning and automatic height on the HTML element fixes the problem. However, the poorly supporting JS doesn't help any."
Temp Fix: Firefox and Internet Explorer do not have this problem, so switching to those browsers works.
Bug: Duplicating Panels
Description: Dragging panels between columns sometimes causes the panels to duplicate
Problematic Browsers: Any (happens more often in Webkit/Blink browsers)
Further Details: Again, this is due to poor JS which Webkit/Blink does not get along with. It registers that you are dragging the entire column instead of a single panel.
Temp Fix: Happens less frequently in Firefox or IE, so switch to those while editing
Bug: Extra pop-up windows from clicking on Equipment/Wishlist Items
Description: When clicking on Wishlist or Equipment items listed in the Wishlist or Equipment panels, extra pop-up boxes will display which cannot be removed. See this screenshot.
Problematic Browsers: Any
Further Details: This is due to removing the Premium Sparkles, either through the Account Settings or through CSS
Temp Fix: I've been using this CSS code to fix it, but it would be nice if you guys could fix it yourselves so we wouldn't have to code it into every single profile:
.premium_sparkle, #avatar_menu+div+div, noscript+script+script+noscript+div[style*='display']~div {display:none;}
* As an extra sidenote to this, the premium sparkles are misaligned in Webkit/Blink browsers. Just set them to position: relative instead of absolute.
Bug: Customized Panels Injecting into Theme Override
Description: Occasionally content from your Custom or Media panel will inject itself into the "User-specified Theme Background", thus causing the code in the CSS box to not apply. My current profile is an example of this (screenshot)
Problematic Browsers: Any
Further Details: Not entirely sure of the cause of this.
Temp Fix: Typing "none" or a white space into the Theme > URL portion of the Profile Editor will clear this.
Bug: Spoiler Buttons Breaking Pages
Description: When coded incorrectly, Spoiler buttons can break the entire Profile page -- merging panels inside of each other, taking the Profile Editor menu with it... Granted, some users have taken this to their advantage to create even more unique Profiles with "click" effects, but it's still a bug which causes more problems than benefits.
Problematic Browsers: Any
Further Details: Missing an ending tag or adding too many ending tags can cause this
Temp Fix: See this thread.
Bug: Disabling the Navigation Header CSS
Description: The extra Navigation CSS added at the bottom of the Theme Override (from this staff update) can be disabled in order to remove or alter the Gaia Navigation bar.
Problematic Browsers: Any
Further Details: Add an unclosed bracket { or an unclosed note /* at the bottom of your CSS Theme Override Code in order to do this.
Suggested Fix: Just make this CSS into its own embedded style sheet after the user-embedded style sheet
Bug: Double quotes sanitized.
Description: Double quotes that is " get sanitized into the HTML entity code format, "
Problematic Browsers: Any
Suggested Fix: use single quotes '

P.S. It has only taken like 5~6 years for you guys to get around to this. Thanks =w=;;

P.P.S. Have you guys considered letting users drag content into the #footer? That is, if you are planning on keeping the Current template.

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Knight Yoshi

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Post: 95548689_4 created on Wed, 14 Jan 2015 06:01:21 +0000
Posted: Wed, 14 Jan 2015 06:01:21 +0000

Bug: Database Error: Could not delete medias
Description: When a custom or media panel is added in the Current profile template it gets a unique ID which is stored in a database. When the panel is removed and the profile is saved it is deleted from the database; however, if all the panels are removed and then the profile is saved the panels are placed back into the profile. Except custom and media panels have their unique IDs removed resulting in the IDs #id_custom_ and #id_media_ resulting in the database error
Browsers: All
Temp Fix: Use CSS to remove the panels. For some reason when you set a panel's display to 'none' when saved, if there are other visible panels when you set a single panel or set of panels to not be displayed, it physically removes the panel.
Bug: Display Removal
Description: Not sure if it's really a bug, but as mentioned in the temp fix of the previous bug, setting a panel to not be displayed via display:none will result in it being physically removed if there are other existing panels.
Browsers: All
Bug: YouTube Parameter Sanitation
Description: Excluding the auto-play parameter, YouTube parameters are stripped from the YouTube URLs.
Browsers: All
Temp Fix: changing YouTube URL domain to youtube.googleapis.com (now jp.youtube.com)
Bug: "My Playlist" panel
Description: Not really a bug, but an outstanding issue that sometimes causes confusion
Browsers: N/A
Suggested Fix: Remove the "My Playlist" panel option all together

Knight Yoshi

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Post: 95548689_5 created on Thu, 15 Jan 2015 05:49:01 +0000
Posted: Thu, 15 Jan 2015 05:49:01 +0000

Bug: Profile Reset
Description: When an account name is changed the Current template profile gets reset.
Browsers: N/A

Kurai_18

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Post: 95548689_7 created on Sat, 17 Jan 2015 23:32:00 +0000
Posted: Sat, 17 Jan 2015 23:32:00 +0000

Bug: Missing and/or duplicated items; Unable to change avatar
Operating System: Windows Vista
Browser: Google Chrome

Lady Saxophone

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Post: 95548689_8 created on Sun, 18 Jan 2015 17:35:54 +0000
Posted: Sun, 18 Jan 2015 17:35:54 +0000

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Spreegan

Not sure if this belongs in this thread, but...

Bug: Misaligned wishlist items
Description: Seems to happen on every newer-version profile: Clicking on/hovering over the image of one item will give you the information for the item below and slightly to the left of it. Some item links disappear completely.
System/Browser: Windows 7, Google Chrome

It's due to the Premium Sparkles being misaligned sweatdrop (I added that as a side note to #3, but it should really have it's own bullet I guess)

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Dompow

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Post: 95548689_9 created on Mon, 26 Jan 2015 02:27:13 +0000
Posted: Mon, 26 Jan 2015 02:27:13 +0000

The Bug
Profile issue: I copied a code for the custom theme and now everytime I try and reset it, the code always reappears in the custom section, I can't go back to the original theme, cannot add music, this is very frustrating because I want to change it.

Operating System
I experience this issue everytime i try to change my theme.
Windows 8 vista

Internet/Web Browser
Google chrome

Ember-babe

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Post: 95548689_11 created on Wed, 28 Jan 2015 00:30:29 +0000
Posted: Wed, 28 Jan 2015 00:30:29 +0000

The Bug
Try to explain in your problem detail.
- where it happened -- during the saving processes of the current profile.
- how did it happen -- some stuff accidentally got moved around -- no big. But when I fixed it and saved it it placed duplicates of all the same content boxes. So I went in, deleted and saved them. But upon saving it would re-duplicate the content boxes in the same spot I just deleted them from. Several times it did this. Still can't fix it.
- what were you doing when it happened -- See above.

Windows 7.

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

Lady Saxophone

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Post: 95548689_12 created on Wed, 28 Jan 2015 01:13:45 +0000
Posted: Wed, 28 Jan 2015 01:13:45 +0000

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Ember-babe

You need to have at least one panel on your profile when you Save or else things will revert. So just add a "place holder" panel (Details, Contact, whatever), delete your duplicated panels (do not delete the "place holder" panel), and then Save.

-- See bug #2 in my post above for more on this

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Ember-babe

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Post: 95548689_13 created on Wed, 28 Jan 2015 01:19:27 +0000
Posted: Wed, 28 Jan 2015 01:19:27 +0000

Lady Saxophone

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Ember-babe

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I constantly have three panels on at all times.

For clarification:

I always have my about me, wish list, and visitors on.

They accidentally got shifted over and were only half visible for some strange reason. I have no idea why.

So I saved it so I could see what was going on. When it went into view mode I had two of each content section or 'panel'. One along one row, one along the other row (you can see from going to my profile).

I then removed the spares out of the row I didn't want, keeping the original three I had all along, saved, and it just put the duplicates back.

Lady Saxophone

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Post: 95548689_14 created on Wed, 28 Jan 2015 01:29:21 +0000
Posted: Wed, 28 Jan 2015 01:29:21 +0000

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Ember-babe

Yes, but when you delete one of the "duplicates" (like deleting one of the Recent Visitors), it actually registers that you have deleted both of them.
So deleting all three at once, even if you think you are only deleting one of each of the pairs, means that you are deleting all six panels and therefore you have no panels left on your profile, so the editor reverts back to the last saved version of your layout which has panels.

Like I said earlier, add a random panel which is not already on your profile, delete your duplicates, Save, re-add the panels you want, and you should be good.

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Minnie001

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Post: 95548689_15 created on Wed, 04 Feb 2015 08:13:50 +0000
Posted: Wed, 04 Feb 2015 08:13:50 +0000

Hello it seems lately I have been having problems with getting on to fish. I buy my bait and my rod but as I click the lake. Any lake it loads to ask for a room I click join. Any of them that are open and it goes to the load screen and stops no load bar or anything!! whats going on?

The gaia cash game seems to be on the fritz for me as well. I load a video and seems it loads two.. one right under another. and I can't choose my prize when I click I'm done with this video. But I see that I still get 2 gaia cash out of it though.
Please take a close look at the few things I have found.

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