Welcome to Gaia! ::

The Problem

There is an overlapping or "crunching" of some of the sections in Old School profiles, usually leaving the content of those sections jumbled in the general area of the About Me section or causing only the section headers to show up with none of the content in them in between.

This glitch seems to affect Internet Explorer 7 most prominently, but a few users have had it with other browser types and versions. It occurs most often on the Custom and Classic settings. Although it may not be entirely practical depending on the profile theme you're using, some people have found that switching to Blocks fixed it for them.

The new Interest tags also seem to play some part in causing this glitch. Removing them may not solve the problem, though.

Clearing the web browser's cache has no effect.


Suggestions, Possible Solutions, and Methods Tried

• This person found a workaround:
  
  zorraizz

  Its a simple problem that happens with IE7...*goes to check for code*
  
  

  #content #main, #about, #journal, #friends, #multimedia, #comments, #signature {height: auto;}

  
  
  Just put it at the bottom of your custom CSS..should work 3nodding
  
  
  
• If you are getting the unwanted bolded text in your About Me section too, here is the coding to fix that:
  
  
  #content #main, #about, #journal, #friends, #multimedia, #signature, a, span, strong, p {font-weight: lighter;}
  
  
  
• Try removing the Interest tags. Not guaranteed to solve it, though.
  
  
• Try switching to the Blocks setting instead of Custom or Classic.
  
  
• For most users, viewing the profile page in a web browser other than Internet Explorer 7 makes the Old School profile display properly. If you don't have an alternate browser, try downloading Firefox or Netscape.
  
  
• A few people have found that Internet Explorer 6 works for them, so you could try uninstalling version 7 and then re-installing version 6.

For Macintosh users, take note of this:







The Problem

The new profile pages don't load properly. The main contents won't show up (ie, the tables with text in them and associated content in those tables). Usually only the background image, main links at the top of the page, various positioned images, quote, and multimedia displays as it should.

Sometimes hitting the back button and then going forward to the page again a few times fixes the problem temporarily, but it's not guaranteed to work and sometimes doesn't at all.

Clearing the web browser's cache has no effect.


Suggestions, Possible Solutions, and Methods Tried

• Some users with Firefox have found that upgrading to a newer version fixed the problem for them.
  
  
• I tried upgrading Netscape Navigator to version 8.1, but it didn't make any difference.
  
  
• Try using Internet Explorer to view the new profile pages if nothing else works because it doesn't seem to be affected by this particular glitch. If you don't have IE, you can get Version 7 or Version 6.

For Macintosh users, take note of this:







The Problem

Upon editing the new profile page, an error message comes up saying that the web browser needs to close.

Internet Explorer seems to be the biggest culprit of this glitch. However, other browsers seem to cause it for some people.


Suggestions, Possible Solutions, and Methods Tried

• Switching to another browser when editing in the new profile system works for some users. If you don't have an alternate browser, try downloading Firefox or Netscape.

If you encounter any of the glitches above, please post your full operating system and browser information so that a comparison can be made on what browser versions have these issues. Either it may help the administrators and developers to find a way to make the profiles more compatible, or it may simply help to shape an idea of what browsers and/or browser versions work and which don't so that future users with these problem will have more options available on what to do.

This explains how to get your operating system and web browser information:




What To Post

Here's what would be helpful to post:



For example, here is my information:

Profile glitch type: Only Background Shows / No Tabled Content in Front
Operating System: Microsoft Windows XP, Home Edition, Version 2002, Service Pack 2
Web Browser: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)


Updates:

• Feb/09/07 - Added the coding for fixing the bolded text problem some users experience with the Overlapping/Crunching of Sections glitch, thanks to the Profile Discussion subforum. ^^
  
  
• Feb/04/07 - Added a screen shot of the error message that pops up in Internet Explorer for the Browser Encounters Error and Shuts Down Upon Editing glitch, thanks to a helpful user who provided me with an image of it!
  
  
• Jan/08/07 - Added screen shots of the Overlapping/Crunching of Sections glitch.
  
  
• Jan/07/07 - Revamped the thread to include the Overlapping/Crunching of Sections and Browser Encounters Error and Shuts Down Upon Editing glitches.
  
  
• Jul/24/06 - Added screen shots of the Only Background Shows / No Tabled Content in Front glitch, along with the Suggestions, Possible Solutions, and Methods Tried section.

Thanks for setting this up. I have been having this problem for a few days now, though strangely I didn't have it at all when profiles initially came out, and nothing on my computer has changed.

OS: Windows XP v. 5.1
Browser: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

I was wondering if it was just me. XD thank goodness, I thought my computer was throwing a fit.

I found that sometimes clicking edit profile + view profile a few times on firefox will get the windows to show up for a bit ( for me at least ), but after one change on the boxes' layout they'll disappear again. It works, but it's just tedious. And some changes won't necessarily work, especially for my right side.

On IE, everything shows up fine, I just get an error on the page and can't edit anything, so that's not much use. XD

Operating System:
Microsoft Windows XP , Home Edition, Version 2002, Service Pack 1

Web Browser:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7. cool Gecko/20050511 Firefox/1.0.4

Its annoying not having my multimedia not showing up, I hope this gets fixed.

OS: Windows XP Professional
Browser:Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4

You can either go to Help in your browser's menu (it should be something like that, furthest on the right or near to it) and select About (browser name). The window that pops up should have the information. 3nodding

If you can't find that, SevenTen has provided a website that fetches the information for you if you go to it:

http://www.whatismybrowser.com/



Ah, thank you! I'll add that to a list of possible suggestions. :3

i just updated to the latest version of firefox and my profile works fine now

Operating System: Windows XP on all three
basic setup, up to date drivers

Web Browser: Mozilla 1.7.13 on all three

I ran it on mozilla firefox after the sugestion that it's the browser and it worked, then I tried it on IE and it worked to. hmmm.