I know that all humans are self centered and egocentric too an arguable point. So I have to look at myself to see if it is me that has the problem, am I too flawed to asses their problem. If I clear myself then I need to understand the problem from their perspective. If I
know them, then I answer as
their self awareness. If I am unsure of who they are then I tend to "answer the question with a question" or in other words guide them to self awareness.
Flick the switches and turn on the lights.
I would like to believe this is all true but I know better.
I don't recall ever "helping" anybody for some time now.