The Admin
Normally when you receive a PM from Admin, it should look like this. Admin avy outside of the chat bubble, with the message inside.
However sometimes you may receive PMs that look like this. When Admin is not the sender, but Admin's image is in the PM, it is not from Admin!! Another thing to look for is the name of the user sending the PM. Admin has an Orange name, where as normal users only have black names. (Friends will have blue)
Other real Gaia Admins have Orange names too, Moderators have Green names, NPCs have Red names, and Developers have Brown names. They also all have a secondary title, located under their names, that tell you what they are, regular users do not have this.
The Admin
Staff Impersonators sometimes use phrases to scare users into giving out their information, claiming that "you have been reported for hacking", or that "you will be banned" if you do not co-operate and tell them your passwords. However Gaia has many warning signs around the site to remind you that Gaia Staff do not ask for this kind of information.
Please remember these kinds of messages are false!! Even if the sender looks like they have an official name, they may not be staff.
Safety Tips even states that Gaia Staff will never ask you for your personal information.
http://www.gaiaonline.com/info/index.php?info=safety
Some PMs might even have images which say things like "Official Admin Message", or "Official Staff Message", these are also fake, as Admin does not use such images in her Messages. Gaia staff members do not use such images in their PMs either.
When replying to PM messages, you may notice this bright red warning above the box you type in. Again this tells you that Gaia Staff, moderators and administators, will never ask for your passwords.
If you should run into a PM asking for your "username and password", report it immediately!
Please remember these kinds of messages are false!! Even if the sender looks like they have an official name, they may not be staff.
Safety Tips even states that Gaia Staff will never ask you for your personal information.
http://www.gaiaonline.com/info/index.php?info=safety
Quote:
Never Share Your Password
Your Gaia password should always be kept private. If somebody gets your password, they can do all sorts of bad things: they can lock you out of your account, steal your items, change your profile, pretend to be you, and cause lots of trouble. You should never give your password to anyone except your parents. Even giving your password to friends is a very bad idea! Gaia moderators and administrators will never ask you for your password by e-mail, by PM, or by any other means.
If anyone asks for your Gaia Online password, it's a scam! Don't share it!
Your Gaia password should always be kept private. If somebody gets your password, they can do all sorts of bad things: they can lock you out of your account, steal your items, change your profile, pretend to be you, and cause lots of trouble. You should never give your password to anyone except your parents. Even giving your password to friends is a very bad idea! Gaia moderators and administrators will never ask you for your password by e-mail, by PM, or by any other means.
If anyone asks for your Gaia Online password, it's a scam! Don't share it!
Some PMs might even have images which say things like "Official Admin Message", or "Official Staff Message", these are also fake, as Admin does not use such images in her Messages. Gaia staff members do not use such images in their PMs either.
When replying to PM messages, you may notice this bright red warning above the box you type in. Again this tells you that Gaia Staff, moderators and administators, will never ask for your passwords.
If you should run into a PM asking for your "username and password", report it immediately!
The Admin
For users who do not like reading a large wall of text, here is a compressed version.
Safety Tips
Staff do not ask for Passwords: Never Share Your Password!! Your Gaia password should always be kept private. If somebody gets your password, they can lock you out of your account, change your email, steal your items, change your profile, pretend to be you, and cause lots of trouble. Even giving your password to friends is a very bad idea! Gaia moderators and administrators will never ask you for your password by e-mail, by PM, or by any other means.
If anyone asks for your Gaia Online password, it's a scam! Don't share it!
Real Gaia Admins have Orange names too, Moderators have Green names, NPCs have Red names, and Developers have Brown names. They also all have a secondary title, located under their names, that tell you what they are, regular users do not have this.
