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 Posted: Mon Dec 05, 2005 7:32 pm
I sent in my PSP about a week and a half ago and when I go online and find the repair status thing, I type in my number and there are no results. What the hell is SONY doing my damn PSP?! Oh and I tried calling and nothing came up.
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Posted: Tue Dec 06, 2005 6:04 am
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Posted: Sat Dec 10, 2005 3:54 pm
Did you actually follow proper shipping procedures? Because when you call in to have somethign shipped to them, they usually ship you a box to send it in first. Then you send it in with that. If you just sent its via USPS then they probably assume your one of the many peoepl pissed about a faulty PSP, and are being blunt about it.
However if you did send it in with their box they should have a record, you should have a record and they can track it with that. Otherwise I assume you just lost a PSP. Or you will see it back in your mail box, with a return to sender stamp on it.
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Posted: Sat Dec 10, 2005 4:15 pm
Reju Did you actually follow proper shipping procedures? Because when you call in to have somethign shipped to them, they usually ship you a box to send it in first. Then you send it in with that. If you just sent its via USPS then they probably assume your one of the many peoepl pissed about a faulty PSP, and are being blunt about it. However if you did send it in with their box they should have a record, you should have a record and they can track it with that. Otherwise I assume you just lost a PSP. Or you will see it back in your mail box, with a return to sender stamp on it. I did follow shipping procedures. 1) They don't give you a box, you have to supply your own. 2) They told me that it takes 7 - 10 days and its been like 2 weeks!
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Posted: Sat Dec 10, 2005 5:44 pm
MountainViper Reju Did you actually follow proper shipping procedures? Because when you call in to have somethign shipped to them, they usually ship you a box to send it in first. Then you send it in with that. If you just sent its via USPS then they probably assume your one of the many peoepl pissed about a faulty PSP, and are being blunt about it. However if you did send it in with their box they should have a record, you should have a record and they can track it with that. Otherwise I assume you just lost a PSP. Or you will see it back in your mail box, with a return to sender stamp on it. I did follow shipping procedures. 1) They don't give you a box, you have to supply your own. 2) They told me that it takes 7 - 10 days and its been like 2 weeks! The probvlem was probably of a greater magnitutde then they expected, o it is taking them a while. Of it take longer than 3-4 weeks. Then call their support line, and have them connect you to higher ups. You'll get it solved real fast then.
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Posted: Thu Dec 22, 2005 2:35 am
same with mine.. but it finally came.. becarful they set mine on the portch and left gonk
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Posted: Thu Dec 22, 2005 2:23 pm
I hope, for your sake that the repair doesn't come with a FW update... Let me know if it does.
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Posted: Thu Dec 22, 2005 6:53 pm
It came back today, nearly 3 weeks after I sent it in. 2 problems. 1) Firmware 2.6. 2) Stuck Pixel... i need to know how to fix it. It bothers me
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Posted: Thu Dec 22, 2005 8:30 pm
MV, there are pixel fixers out there.
There just Mp4 videos of flashing colors, to fix the stuck pixel. Let it play for about 2-5 minutes and it should be gone.
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Posted: Fri Dec 23, 2005 7:11 pm
MountainViper It came back today, nearly 3 weeks after I sent it in. 2 problems. 1) Firmware 2.6. 2) Stuck Pixel... i need to know how to fix it. It bothers me THEY UPDATE YOUR FIRMWARE?!?!? BAH!
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Posted: Sat Dec 24, 2005 9:35 am
The_Other MountainViper It came back today, nearly 3 weeks after I sent it in. 2 problems. 1) Firmware 2.6. 2) Stuck Pixel... i need to know how to fix it. It bothers me THEY UPDATE YOUR FIRMWARE?!?!? BAH! Personly I think it's Hawt that they did such a thing.
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Posted: Sat Dec 24, 2005 5:29 pm
blinx000 MV, there are pixel fixers out there. There just Mp4 videos of flashing colors, to fix the stuck pixel. Let it play for about 2-5 minutes and it should be gone. Tried it, didn't work. I left it on for like 30 min and nothing happened.
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Posted: Tue Dec 27, 2005 1:57 pm
MountainViper blinx000 MV, there are pixel fixers out there. There just Mp4 videos of flashing colors, to fix the stuck pixel. Let it play for about 2-5 minutes and it should be gone. Tried it, didn't work. I left it on for like 30 min and nothing happened. Tell Sony to fix it for you. They have to. It is a hardware defect caused when it was in their posssesion. Send it in for Warrenty. They can't break your heart by updating it again at least.
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