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Gossipin Gwees - General Discussion

Aquarium Fish Died Day After Buying.

xAnother_Fallen_Angelx

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Posted: Tue Dec 22, 2009 8:45 am

I just bought a Yellow Starfish yesterday and it died today.

I know this is starting to happen to a lot of people, and not just with Starfish anymore.

I have heard that other fish are starting to do it as well.

Is there any way that we can contact the Gaia staff and try to fix this?

Or for me, either get a refund or my Starfish back?

Posted: Tue Dec 22, 2009 10:13 am

I had the same thing happen with a yellow starfish at the beginning of the month. crying It showed up in my tank as 32 days old immediately, without me even saving it IN my tank, and then died the next day when I logged in. I made a couple of threads and reported it to Gaia twice with no results. Though a couple of people have messaged me asking if I got any answers, I haven't heard of it happening with anything but yellow starfish...so I'm just avoiding them for now.

Dark Fairy Sage

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Zuga Miu-chan

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Posted: Tue Dec 22, 2009 10:34 am

omg I had exactly the same problem with the starfish... I bought one and the next day it was death stare
and I paid 65k for it >< that´s so unfair T-T

Posted: Thu Dec 24, 2009 5:09 pm

>*~ Yikes, I never knew that that happened, I hope that you guys get a refund, Gaia must fix this! :O ~*<
*~ Miaka__M ~*

Miaka__M

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David2074

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Posted: Wed Dec 30, 2009 3:36 am

Thank you for this information. This is the first I have heard of this. Fortunately for me my current attention is directed at dolphins that as far as I know are not a victim of this bug.

I did a google search and found this thread with a guy having the same problem. You could PM him to see if he got anywhere or at least use it as proof it isn't only happening to you.
https://www.gaiaonline.com/forum/questions-assistance/fish-dying-too-soon/t.57279317/

Posted: Sun Mar 07, 2010 10:10 pm

I've had it happen with other fish... really wierd! I have lost a couple fish now, that whould have had more than a month left on their lives.....

They really shouldn't ignore this, (I did report it, i heard nothing in return).

Seems to be a pattern there.......
celeste

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faelove64

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Posted: Sat Mar 13, 2010 2:54 pm

That explains why someone was "giving" their yellow stars away this morning. They sold for 12k each!! Unfortunately, I was on my laptop and couldn't win as quick as I can with my desktop. I'll bet they drop in price.

Posted: Sun Mar 21, 2010 2:13 pm

Yes, this happened to me last month with a yellow starfishie.

If you report it to Gaia (Contact us/help centre) - they replace your lost fish within about a week. biggrin

Mrs Manatee

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gypsy_romance

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Posted: Tue Apr 06, 2010 6:16 pm

i had the same thing except with a jellyfish.
i put a couple of fish at the same time and it was the only one that it happened to.

Posted: Mon Apr 19, 2010 3:39 pm

Wish I had read this thread last week. Bought a jellyfish at the marketplace and it died the very next day. I did report it, but no response yet. Is this a scam or a glitch?

lll LostWorlds lll

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The Larksong

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Posted: Mon Apr 19, 2010 8:12 pm

It's a glitch -- you can open a support ticket to report and expect an answer in a couple of days -- they do listen...

Posted: Tue Apr 20, 2010 8:36 am

jees louise

Wish I had read this thread last week. Bought a jellyfish at the marketplace and it died the very next day. I did report it, but no response yet. Is this a scam or a glitch?

Not a scam - just a long running glitch. Same thing happened to me a while back. It took a few days but Gaia did replace my jellyfish. Basically got a PM from them saying they had and checked my inventory and it was there. Below is a paste of a link / post where BigLanky says they will replace the fish. I linked that post in my report. It might have helped - not sure. smile

biglanky14 Admin Lead
http://www.gaiaonline.com/forum/Games Bugs/aquarium-fish-died-immediately-after-bought-unresolved/t.56942665_324/#324
Hi again everyone,

I can't do much about the bug itself b/c I'm not a dev (but they're certainly aware of it), but if this happened to you, we'll take care of you. Anyone who contacted our customer support and didn't have their fish replaced got an incorrect response, for which I apologize. I've talked to the team, and it was just a misunderstanding about the issue. If you didn't get your fish replaced, please re-submit your ticket to us by following Rattie's directions above. I know that makes you go through an extra step and I'm sorry for the extra work, but this way we can keep track of everyone's requests without trying to sort through and find them in PMs.

And of course we'll keep trying to get the bug fixed in the first place!

Thanks for everyone's patience, and have a great weekend!

David2074

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ElfinLilac

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Posted: Tue May 04, 2010 5:42 pm

jees louise

Wish I had read this thread last week. Bought a jellyfish at the marketplace and it died the very next day. I did report it, but no response yet. Is this a scam or a glitch?

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