I recently got a virus or hijacker of some sort, and after doing what I could I fixed the issue but one thing wouldn't do something, so I somehow found this website. It's the ******** best thing to ever happen to the Internet. The moderators give you fast replies to help you with cleaning your computer of malware/viruses/etc for FREE. That's just one of their sub-forums, of course. They have others for upgrading your computer, videogames, and basically anything dealing with computers. They're super friendly, too. You get help from a moderator/admin, and the way they explain things is idiot proof. You have to sign-up, but all you register is a username, screen name, e-mail, and password. No street address or anything. I can't even explain how helpful this website is for if you're having computer issues, so I'll just provide the link.

http://www.bleepingcomputer.com/forums/