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Tales of Phantasia begins by showing a heroic battle between four unknown warriors against an evil sorceror, Dhaos, whose outcome changed the fate of the world. The warriors were victorious, and sealed Dhaos away using the power of two pendants, thus returning peace to the world.

The adventure begins in the town of Totus ten years later, where a young swordsman named Cless Alvein and his best friend, archer Chester Barklight, live. The town is destroyed by a dark knight named Malice and his soldiers while Cless and Chester are out hunting in the forest. Every villager is killed in the attack, including Chester's sister and both of Cless' parents. While Chester is in mourning, Cless vows for revenge and proceeds to the town of Euclid in search of the dark knight.

Unfortunately, he is betrayed there by his cowardly uncle and is thrown in jail, captured by Malice. The heirloom pendant entrusted to Cless by his father Miguel is taken away from him, but Cless does not know of its significance in holding Dhaos sealed, nor that his father was one of the original four who sealed him away.

Cless meets Mint Adnade (a Mana healer) in the jail, and she joins the party and helps him escape. Soon afterwards, the party meets Chester again at Tornix Morrison's house, another of the four original warriors. Tornix informs the party that he knew Cless' parents and Mint's mother quite well, and they once fought together to seal away a great evil. But he is horrified to hear that Cless' pendant has been stolen, and immediately runs off towards a nearby masoleum. Cless and party figure out that Malice must be there, and follow Tornix without him knowing. Unfortunately, Malice manages to release Dhaos using the pendants before Tornix and party can stop him. With no hope of dealing with the all-powerful Dhaos for now, Tornix transports Mint and Cless back in time so that they can learn about Dhaos and acquire the skills to defeat him. Chester and Tornix are left behind to suffer Dhaos' wrath.