senelrad
Teenagers lack the ability to see past their current situation and the lack of being able to learn from hindsite or YOUR experiences. ....
There is also the mindset of teenagers (and some adults) that holds "I'm louder than you so I must be right". Maybe reminding her that you're right in front of her and that she doesn't need to shout.
My own experiences with my 11 year old (attitude starts early) have gone this way. She often yells when frustrated or thinking that I'm not listening to what she has to say. I do the above and also tell her that I'm more likely to listen to what she has to say when her voice isn't causing such a commotion in my inner ear.
With that, she settles down for a bit and when the volume goes up again (same discussion) I remind her again. I think it's either genetics or a gender thing though because her mother does the exact same thing. lol
(let's see if I get shot for that last one)