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 Posted: Tue Jun 19, 2007 10:31 pm
Summer just lets me see all sorts of customers where I work. Desperate parents wanting to leave the store, annoying little kids who don't know s**t about video games, and smart a** people who think they can hawk off their stuff on me at an increased price. I get a phone call and a customer asks for Midnight Club 4. The game doesn't, and will never exist (Good God, Clubs 1 through 3, plus the remixes still weren't enough for you?) They proceed to jeer me, saying to get that game, and hang up with all the politeness of a drunk heckler off a bad day.
So let me run something past yous guys.
You work in retail, and the store is a relatively mom & pop's like set up, so there's no corporate headhunters breathing down your neck. You have relative freedom to do what you want to pass the time when there's no important work to do...
A CUSTOMER appears!
CUSTOMER used OBNOXIOUS ATTITUDE.
You are now afflicted with BERSERK status!
What will you do?
Obvious exits include left, right, and north.
Me? I occasionally get the chance to use dry sarcasm to vent. Heck, I even shoot the evil eye sometimes at people.
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Posted: Wed Jun 20, 2007 7:00 am
Oh, jeez. There was this total d**k at where I used to work (campground that was TERRIFYING) on Memorial weekend... he asked his buddy why they couldn't have the girl in the polka dot shirt helping them instead of me, because man, she was WAY hotter!
scream
Sorry I'm not anorexic, dickface. It was fun yelling at him about lowering a girl's self esteem more than it already is. Ooooooh I wish I would've slapped him.
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Posted: Wed Jun 20, 2007 7:43 am
I used to let obnoxious customers get to me. Now I love them. They try to yell, vent, rage... and can't really do s**t. There is one woman that loves to call in from one of the properties the company runs. She will start screaming as soon as I answer. I'll recognize her number from caller ID. Since the company has about 150 properties scattered across almost a dozen states it tells you how much she calls if I can recognize her name and number. Hell, I have it memorized.
Anyway, if I see her name come up I don't start typing or writing anything. I kick back in my chair grinning letting her vent and yell. She gets herself so worked up, and lies through her teeth. One call she was going on about how she never lies, "My mom always used to say, "Kathy never lies, and that's true. I never lie". She goes on about how she shouldn't yell because of her blood pressure... then yells louder. So I interrupt, and I kindly say to her, "Ma'am, please. You did state earlier you have a blood pressure problem. For your own sake, it would behoove you to please lower your voice and stop yelling." This made her flip out sooooo bad. mrgreen
As always, she hung up rudely out of the blue during the call. If someone doesn't give me their name, address and number I can't write a ticket in the system. She never gives her full contact info because she'd rather hang up at random before whoever she is speaking with can hang up on her. It gives her a sense of power and control. rofl So I never have to do a damn thing except enjoy her rant, and get a sense of satisfaction from her rage. I'm a b*****d.
I used to work retail, but that was some 10 years ago. I've had people threaten to jump over the counter and try to kill me. Crazy cell phone user. Fun times.
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Posted: Wed Jun 20, 2007 7:52 am
I only had to deal with one really bad customer, and that was a woman who switched tags and then had the audacity to argue with me about it that if a salesperson put the wrong tag on it wasn't her problem. Yeah, a salesperson put a tag clearly marked Tshirts on a faux fur coat and didn't find it the least bit odd that the faux fur coat was selling for less than $20. The tag wasn't even attached all the way, it fell off at the cash desk. So she was totally gonna have my job and everything. Yeah. I just stayed polite and then got my supervisor. And she wanted our manager's home number and our head office's number. So we her the number for the office and told her we weren't allowed to give out home numbers but the manager would be in the next day, and put the jacket on hold w/ the fake tag, cos the office was closed. Then we let the manager and the office know what was up.
Strangely enough she never came back.
I was very, very, very polite and stayed very calm and used very proper english the whole time, and got praised for it.
however i had some sort of wierd adrenaline rush or something going on and couldn't calm down to a normal level for HOURS afterwards.
Oh, she was just awful, and ranting and raving. But honestly, it was really obvious that she had switched the tags herself, cos the tag had ripped in the process, and we found the real tag on the floor in the coats section. And when there's honestly a mixup and the customer isn't lying, they don't rant and rave, they want it resolved or they decide they either don't want the item at the real price or they do want the item at the real price. Cos sometimes ppl switch tags and then decide not to try buy the item and just leave it.
What i WANTED to say? "You're a stupid, lying b***h and you should be ashamed of yourself. It's a discount store in the first place, and trying to do what you're trying to do is stealing just as sure as if you'd tried to shove the jacket down your shirt and walk out. You got caught. GET OVER IT, AND FREAKING LEAVE."
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Posted: Wed Jun 20, 2007 9:48 am
Retail. Whoooo...
I've not had anyone go off on me yet. But I'm waiting...
...waiting...
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Posted: Wed Jun 20, 2007 1:19 pm
Getting yelled at by deaf people. That's always fun.
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---deactivated20130401---
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Posted: Wed Jun 20, 2007 3:58 pm
I've never worked in retail, but I did work as a shelver at the old public library. That place was way to small for all of the books and stuff that we had. Books spilled over onto windowsills, on top of other books, and on top of bookcases, audiocassets would lie in their little appropriately color-coded bags on the floor, and the receiving and categorizing section was just a mess. Anyway, with all that going on, you can imagine how much of a nightmare it was to shelve everything correctly and to find things. We'd get patrons in all the time complaining that they couldn't find anything and that the employees were incompetent because they couldn't find anything either. We'd just calmly explain to them that we've been pushing for a new library for the past ten-fifteen years, but the Burlington citizens, some of the same ones that come in and complain and rant and rave, kept voting it down. So, if they'd like to help the situation, write a letter to the editor and freaking vote in favor of a new library the next time elections roll around. (For ******** sake.) We finally got a new library last November. It's pretty great. There are actually empty shelves in it. And you can find things in it. Easily, no less. But, of course, people still b***h and complain about it because we moved the library out of the historic building that it's been in for the last 150 some years. I was terribly sad that the library got moved, too. The old library was a gorgeous building, with marble mosaic floors, fireplaces, domed ceilings, original iron/copper shelving, and tower. It was truly beautiful. But for ******** sake, people. When you can't even appreciate the architecture of the building because books and crap is spilling over and into everything, it's time to move. At least they're turning it into a museum. Now I work at Planned Parenthood and get protested by Dan and Donna Holman from the Army of God with their abortion van. biggrin
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Posted: Wed Jun 20, 2007 4:04 pm
Box cutter them. And yet, for some reason, Schnucks places this sort of weapontry in my hand even though I hate customers. But you're already better than I, you just hate obnoxious ones, I'd take them out because they're too ******** dumb to find the cool whip.
I swear to God, is it really that ******** hard to find a topping in the frozen food section under a sign that says "Toppings." Or how can you not find the ice cream, it's an entire fourth of our frozen food section and if you include the novelty items it's nearly half. Or vegetables, there's a god damn sign. Honestly, can nobody ******** find s**t for themselves anymore. I think from now on I'm just going to pretend that I'm deaf.
I ******** love old people so much, they're stubborn enough to not ask for help in finding s**t and don't expect you to hold their hand as they shop. And the ones that come just to talk to you at least will let you do your job while they talk to you, and occasionally they have interesting stories. Not like the b***h who nearly through a damn temper tantrum just because I didn't know exactly where the super glue was located. I mean, how hard is it to go to aisle six and find the ******** s**t yourself?
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Posted: Sat Jun 30, 2007 12:18 am
Hmm.... I work retail... Thank god I have the patience of a saint...
Otherwise the floor of my store would be lined with the bodies of the stupid and whiny.
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Posted: Sat Jun 30, 2007 11:25 am
Funny cause my last job was privately owned.
So ya we were able to tell peopel to ******** off if they were REALLY rude.
and we did often. Lawls. You don't know how crappy people can be when shopping for school books. Telling us off for not having NEW books and not having the books for THEIR SCHOOL. or trying to tell us to lower our price or else *gasp* they'd tell our manager. Go ahead, we'd say. to which our manager would be like, hahaha get out. Then they'd demand to talk to the person above him, BUT OOOOH he was also the owner of the store. wow. sucks for THEM.
I'm gonna be working at the nearby mall now, and i really don't know how i'm gonna have the patience. XD I'll be damned if i'm gonna let any idiot threaten me.
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Posted: Fri Jul 06, 2007 4:20 am
Wow... you dont want me to get started on this one....
TO LATE xd
I used to work at domino's (yes I flipped pizzas you wana make a big deal about it?) And I have tons of story's of people being dicks. (Pardon my french)
Anyways... I was working at the register, and it was a quiet day, only 2-3 pizzas in the owen, no one at the register, so I was just tidying it up like I do. We had these little hocky pucks thingies, that once the pizza was done, we would call up (as in type the number on a little screan and the puck would start plinking and peeping).
Anyway I was minding my own buisness, cleaning the counter and the register when unbeknown to me my boss called up a number. The person who had the puck proceeded to walk towards the counter, and while still quite far away throw the puck with all their might in my face...
For a moment I stood there stunned, a bruise already forming around my eye where the dude had hit me. As I realised what happened and was just about to go balistic (the person had by now walked up to the counter laughting and grinning from ear to ear), my boss out of no where apears behind me, joinks me away, grabs the dudes collor, pulls him half way over the counter and tells him that he better appologize or he wont get his pissa nore his money and will be banned from buying at any of the Domino's places in Iceland.
Needless to say the grin was whiped off his face pretty quickly and he had to beg for my forgiveness and then after that for his pizza. And my boss sent me to cut the pizzas instead of the register for the rest of the day, where I vented my anger by "killing" the pizzas.
In that case I would probably have smacked the dude upside down if my boss hadnt stepped in just there. But trust me he would have had a blue eye for a week just like me, if not worse. (Yep I got a nice black eye from it and my boss gave me a week off until it was better, cant have a beaten up person on the register now can you?)
I now work at a office, and I have to be respectable and such. Luckily everything happens through emails really. So everytime I get something stupid, I can curse and cuss as much as I want before calmly and politely pointing out that the person that sent it is a idiot. ^^
I have to admit I take much greater pleasure in being calm, polite, and basically pointing out to people how stupid they really are. Its great when they realise how stupid they have been.
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