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"Health Care: Docs-in-a-box"
"It might be assumed that modern medicine is immune to the drive for efficiency and invulnerable to rationalization more generally. However, medicine has been Mcdonaldized. In fact, instances of what may be termed "assembly-line medicine" have been reported."
Examples: Dr. Cooley, for creating open heart surgery "assembly-line"
and Moscow Research Institute of Eye Microsurgery: "workers have 3 minutes to complete task and the converyor moves on"
"From an organizational point of view, a McDoctors can be run more efficiently than a hospital emergency room. Docs-in-a-box ca nalso be more efficient than a private doctor's office because they are not structured to permit thekind of personal (and therefore inneficient) attention patientts expect from their private physicians."
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