Yesterday I had a panic attack for the first time in quite a few days, maybe even a week... insurance issues.
I have two insurance cards. One is coverage through my mother (where she works) and the other is Medical Assistance (Medicaid I think?).
Well, I filed my reapplication paperwork late because this is the first time I've ever had to do it and I'm so new to all this. So I'm not good at keeping track of the dates and stuff.
So they cut off my benefits, even though they should NOT have, legally, because my dad helped me file an appeal. And once you've filed for an appeal, they HAVE TO continue your benefits for a certain amount of time (it was like at least a month).
So, I had no trouble, no copay at my doctor's visit (a post-op appointment; I had an adenotonsillectomy 2 weeks ago. Still hurts btw).
So when they told me I owed 10 dollars for Diflucan (because I got thrush in my mouth, and it hurts) which I didn't have... I have no money whatsoever. ZIP.
So I got upset because I'm thinking, oh no, how long am I going to have to wait? Because the longer I wait for the medication, the longer I'm in pain.
I explained the situation to the pharmacist, trying to hold back my tears (yes, I cry that easily), and he explained something about how prescriptions are billed differently and that's why it's not covered yet. So I asked him when it should come through.
"In a few days or so."
UM HELL NO. That's when I got really upset. He then added "That lady had the same problem. She just called her insurance, and it was taken care of in a just a couple minutes."
So I called my insurance on my cell phone. First of all, I could barely hear anyone I spoke to. Secondly, the entire call took HALF AN HOUR.
HALF A F***ING HOUR. Crying, standing idly, walking away from wherever the noisy people went. It was awful.
Two separate times my dad came in from outside where he was waiting for me. Once when the lady I was speaking to had FINALLY gotten a hold of her 'supervisor' so they could update my... account? And a second time when even MORE time had passed.
Meanwhile, my dad runs his own business and he has lots of work to do, and I'm holding him up. See, I figured it would just be a few minutes like that other lady.
BUT NOPE. NOT FOR ME. Never for me. It's gotta be f***ing HARD as hell.
He came in, frustrated, and I just started apologizing and crying.... panic attack. Well, they finally contacted my pharmacy and updated my account.
REALLY? IT TAKES HALF AN HOUR TO MAKE A FEW SIMPLE CALLS?
And then, when they checked it, and it was FINALLY okay, there were people in front of me in line who were idly chatting with the employees. And i'm like HELLO I JUST HAD A F***ING PANIC ATTACK AND I WANT MY MEDS NOW. MOVE YOUR ****ING ARSES OUT OF MY WAY I WANT TO LEAVE I AM SO EMBARASSED.
*ahem* Excuse my caps.
So then I had ANOTHER panic attack going home in the truck because I just felt so bad about it... and what's worse, it was an 800-number, so ALL THOSE 30 MINUTES are going to be charged to my dad, who needs those minutes for his business (we have a family plan). EVEN THOUGH I called a toll-free number... they transferred me to a department without a toll-free number. And that toll-free stuff? Apparently it DOESN'T APPLY TO MY CELL PHONE. Wish I had KNOWN that.
I was horribly depressed the rest of the day.
So yeah. It was bad. Now I'm spending my days on Gaia to chill out for a while.
Harmony, Hope And Healing
A support group for those who struggle with self-harm, depression, mental illness, and serious life issues
